HIMSS Virtual Care Community Webinar: Perspectives from Virtual Care Operations Leaders



The HIMSS Virtual Care Community will host the second part of the Operationalizing Virtual Nursing webinar series on Thursday, September 17, 2026 at 18:00 CET, 11:00 CST.

Registration is now open for the webinar Operationalizing Virtual Nursing Part 2: Perspectives from Virtual Care Operations Leaders. This session will bring together virtual care operations leaders to discuss the realities of implementing, optimizing and scaling virtual nursing programs.

Panelists will also share lessons learned around staffing models, workforce adoption, productivity measurement, patient engagement and clinical workflow integration.

Attendees can expect to learn about practical strategies for advancing virtual nursing from pilot programs to operational excellence from experienced nursing leaders including:

  • Sonya Flanders, DNP, APRN, ACNS-BC, CCRK-K, Clinical Director of Virtual Care Delivery at Texas Health Resources
  • Donna Phinney, MSN, RN, Senior Director, Nursing – Telehealth & Virtual Care Center at Duke University Health System.
  • HIMSS Virtual Care Committee Member and Principal Consultant at Get Real Consultants Jennifer Bowers will serve as moderator for the session.

The HIMSS Virtual Care Community serves as a hub for collaboration and knowledge sharing, bringing together experts and advocates who are committed to advancing virtual care across regions and systems. Learn more about the HIMSS Virtual Community webinars and watch part one of Operationalizing Nursing at Scale.

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