Beyond the Buzzwords: MEDITECH's Real-World AI Applications

Making eye contact. Being present. Delivering care with empathy. These shouldn’t feel like luxuries for today’s healthcare providers – but they often do. With record-high burnout and persistent workforce shortages, this kind of care has become harder and harder to deliver. That’s where AI comes in.

AI is no longer just a helpful tool – it’s becoming indispensable. It’s solving real-world challenges that have plagued healthcare professionals for decades, and MEDITECH is leading the charge.

Moving beyond buzzwords and hypotheticals, MEDITECH’s AI-infused EHR is leveraging AI to address healthcare challenges, creating practical and transformative solutions that bring value to healthcare organizations. Providers are constantly seeking solutions to streamline workflows, reduce administrative burdens, and ultimately, improve patient care – and MEDITECH is developing solutions that help. By addressing pain points head-on, MEDITECH is helping organizations to increase operational efficiency and empowering end users to deliver smarter, more connected care.

What sets MEDITECH apart is a proven commitment to collaboration and partnership. By working closely with clinicians and incorporating their feedback, MEDITECH ensures that its AI solutions are efficient, intuitive to the end user, and embedded in their workflows.

With a focus on meaningful partnerships with customers, active listening to end-user feedback, change management support, and transparency, MEDITECH is developing solutions that not only drive innovation but have a real-world impact.

At Mile Bluff Medical Center, for example, end users are saving about 7.5 minutes per patient during pre-visit prep for primary care, sleep medicine, and clinic pre-op with MEDITECH’s Expanse Navigator. This AI-infused solution built on Google Cloud uses finely-tuned search capabilities to help clinicians quickly find and summarize patient data directly in their workflows, highlighting the true value-add of AI.

Ambient listening for clinical encounters is another key initiative. MEDITECH’s AI-powered technology enables providers to harness the full potential of ambient intelligence. By capturing clinical encounters and automatically generating visit notes, MEDITECH's ambient listening technology is reducing administrative burdens and allowing providers to focus on patient interaction.

As ambient listening technology gets smarter, end users can ask it questions. This is a game-changer. Meanwhile, providers can leverage natural language queries to find and review key pieces of data captured in the patient encounter to help them deliver more holistic and thoughtful care.

MEDITECH is advancing the use of generative AI to support clinicians during key transitions of care – like hospital discharges and nurse handoffs. By auto-generating draft content for discharge summaries and handoff notes, MEDITECH is reducing the documentation burden and giving clinicians more time to focus on what matters most – caring for their patients.

In addition, MEDITECH leverages machine learning to predict no-show appointments, using predictive analytics to optimize appointment scheduling and reduce no-shows. This empowers organizations to proactively engage with patients, prevent care delays, and streamline workflows and resource allocation, resulting in increased value through efficiency and lower costs, and enhanced patient satisfaction.

MEDITECH is also tapping into AI-powered patient communication advancements with Expanse Patient Connect to help make communication smoother between health systems and patients. This includes support for texting in over 100 languages, the integration of advanced AI technology to streamline messaging, analytics advancements, portal and registry notifications, and more.

MEDITECH is focused on developing AI solutions that are not just technologically advanced but also deeply practical and impactful, because the practical application of AI into workflows is crucial to the technology’s success. Educational resources make adoption easier, empowering healthcare providers to fully leverage the power of AI.

For a deeper dive into MEDITECH’s AI vision, the company’s latest AI eBook offers an inspiring look into how the MEDITECH community is not just following trends – they’re setting them. This comprehensive guide explores how MEDITECH is raising the bar with solutions that are not only transformative but also intuitive and truly valuable in everyday care delivery.

At its core, this is a vision for the future of healthcare. A future where innovation leads to better outcomes, stronger provider-patient relationships, and a more human-centered care experience. Through transparency, collaboration, and relentless focus on practical impact, MEDITECH is shaping the next chapter in healthcare innovation.

Read MEDITECH’s ebook to learn more: Solving Real-World Challenges using MEDITECH AI