Research the business value and viability of an ECM strategy

As healthcare organizations prioritize efforts to operationalize value-based care initiatives, many are uncovering challenges associated with unstructured clinical and administrative data. This issue is frequently the result of compartmentalized efforts in digitizing content across various departments. Well-informed health information management (HIM) and healthcare information technology (HIT) professionals are recognizing ECM strategies as an opportunity to resolve this challenge and improve overall performance. However, simply identifying a solution may not be enough to drive action. HIM and HIT professionals eager to adopt ECM strategies should justify the opportunity with a comprehensive business proposal. It provides the clarity of scope, time investment, cost, and benefits necessary for executive leaders to assess the value and viability of an ECM system. It also highlights the fundamental components of ECM systems—to capture, search, deliver, and manage content.