The Role of a Senior Process Improvement Specialist

This on-demand webinar series is intended to provide insights into a variety of leading health information and technology positions through one-on-one recorded interviews with individuals in a variety of roles that align with the HIMSS Health Information and Technology Job Descriptions.

In this episode, Mark Palmer, a Senior Industrial Engineer, reflects on his professional journey and how he advanced into his role. Mark shares thoughtful perspectives on what the position entails, offering a behind-the-scenes look at the core responsibilities, the practical skills that drive daily success, and the real-world challenges that come with the territory. His insights provide a valuable resource for anyone interested in the field or aspiring to grow within it.

Speakers:

• Mark Palmer​, MBA, Senior Industrial Engineer
• Lipsa Patel, MBA, ITIL, BRMP, Director, Technology Strategy Oncology, McKesson